Respond Faster.
Minimize Downtime.

AlertFind IT Alerting helps major incident managers respond faster and minimize downtime by ensuring the right IT staff are engaged as quickly as possible, stakeholders stay informed and impacted users are notified.

Increase efficiency with auto-escalating, targeted alerts that get specialists engaged quickly and issues resolved faster.

During major IT incident management, the last thing you need is to be scrambling
to contact your key stakeholders and specialists.

GROUPS

Pre-configure groups of key team members who need to be notified in specific incidents, so you can alert them with one click.

ESCALATION PATHS

Easily launch auto-escalating alerts that continue to ping anyone across designated channels until the message is acknowledged.

ALWAYS UP-TO-DATE CONTACT INFO

Only AlertFind offers SmartContact, guaranteeing 100% database accuracy for your entire organization.

Reduce your team’s overhead. Get the right people on
the hotline, resolving issues faster.

SECURE OUT-OF-BAND COMMS

Easily set up secure, multi-channel communication to stay connected even when your network is compromised.

99.5% UPTIME

Off-site hosting in redundant data centers ensures that our system will be available even when your infrastructure is down.

UNPARALLELED SECURITY

AlertFind is both SOC 1 and SOC 2 certified. Our secure cloud platform exceeds strict standards for security, availability, processing integrity, confidentiality and privacy.

Connect directly to hundreds of data sources anywhere in
your organization with our library of free API connectors.

AlertFind’s proprietary IT notification platform provides 200+ quick and easy connectors.

AUTOMATICALLY PULL IN ALERTS

From your service desk and other monitoring tools such as Remedy, ServiceNow, Zendesk and Freshdesk

KEEP YOUR CONTACT DATA UP TO DATE

With connections to your HR databases including Workday, Peoplesoft, Active Directory and much more

ALIGN TO ITIL FRAMEWORK

With ITSM connectors

AlertFind Connectors

Facilitate real-time communication between critical
personnel with built-in, customizable hotlines.

Easily set up and launch hotlines and conference bridges from within the AlertFind platform. Bring
critical users together to resolve issues faster.

TEAM-SPECIFIC HOTLINES:

Create multiple custom hotlines that allow groups to coordinate effortlessly.

POLLS:

Capture caller-entered responses so you always know the status of your team members.

SECURITY:

Request identification by phone number, user name, PIN number or other company identifier.

Timely and targeted communication
with your end-user community.

Decrease inbound ticket volume during major IT incidents with proactive communication.

PRECISION TARGETING

Target only users who need to be alerted, and avoid alert fatigue by reducing company-wide alerts.

INSTANT NOTIFICATION

Send alerts across multiple channels with one click to reach your users instantly.

SECURITY

Our system exceeds even the most stringent international requirements for security, availability, processing integrity, confidentiality and privacy.

Protect your organization’s critical IT operations
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