Dedicated, Proactive Customer Support.

Our specialists provide 24/7 support and guidance to ensure your organization’s long-term success.

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Your Partner In Protecting Your Organization

Efficient Training & Onboarding

AlertFind facilitates comprehensive technical training and onboarding to ensure each customer fully understands the functionality and is comfortable with the interface. Our specialists will have you fully onboarded in 4 weeks or less.

Proactive Customer Success Managers

Your dedicated customer success manager monitors the health of your database with monthly health checks to identify and address issues before they become serious problems. They work with you to test and validate each of your communication channels, such as SMS, email and voice.

Round-The-Clock Customer Support

In addition to a customer success manager, you will also get dedicated customer support specialists. These specialists have deep technical expertise and are available 24x7x365 via phone, ticket or chat to resolve product issues as they arise. We guarantee a response time of 15-minutes or less.

Customer Support You Can Count On

We’re always here to help.

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