Respond Faster.Minimize Downtime.

Alertfind IT Alerting helps Major Incident Managers respond faster and minimize downtime by ensuring the right IT staff are engaged as quickly as possible, stakeholders stay informed and impacted users are notified.

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Increase efficiency with auto-escalating, targeted alerts that get specialists engaged quickly and issues resolved faster

During major IT incident management, the last thing you need is to be scrambling to contact your key stakeholders and specialists.

Groups

Pre-configure groups of the key team members who need to be notified in case of specific incidents, enabling you to alert them all with one click

AlertFind Groups
Escalation Paths

Escalation Paths

Easily launch auto-escalating alerts that will continue to ping anyone across designated channels until the message is acknowledged

Always Up-to-dateContact Info

Only AlertFind offers SmartContact, guaranteeing 100% database accuracy for your entire organization

Always Up-to-date Contact Info

Reduce your team’s overhead and get the right people on the hotline and resolving the issue faster

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Secure Out-of-band Comms

Secure Out-of-band Comms

Easily set up secure, multi-channel communication to stay connected even when your network is compromised

100% Uptime

100% Uptime

Off-site hosting in redundant data centers ensures that our system will be available even when your infrastructure is down

Unparalleled Security

Unparalleled Security

AlertFind is both SOC 1 and SOC 2 certified. Our secure cloud platform exceeds strict standards for security, availability, processing integrity, confidentiality and privacy.

Connect directly to hundreds of data sources anywhere in your organization with our library of free API connectors

AlertFind’s proprietary IT notification platform provides 200+ quick and easy connectors.

AlertFind Chat Bubble
AUTOMATICALLY PULL IN ALERTS

From your service desk and other monitoring tools such as Remedy, ServiceNow, Zendesk and Freshdesk

AlertFind Chat Bubble
KEEP YOUR CONTACT DATA UP-TO-DATE

With connections to your HR databases including Workday, Peoplesoft, Active Directory and much more

AlertFind Chat Bubble
ALIGN TO ITIL FRAMEWORK

With ITSM connectors

AlertFind Connectors

AlertFind Connectors

Facilitate real-time communication between critical personnel with built-in, customizable hotlines

Easily setup and launch hotlines and conference bridges from within the AlertFind platform to bring critical users together to resolve issues faster.

Team-Specific Hotlines:

Team-Specific Hotlines:

Create multiple custom hotlines to allow groups to coordinate effortlessly

Polls

Polls:

Capture caller-entered responses to always know the status of your team members

Security

Security:

Request identification by phone number, user name, PIN number or other company identifier

Timely and targeted communicationwith your end-user community

Decrease inbound ticket volume during major IT incidents with proactive communication.

Precision Targeting

Target only the users who need to be alerted and avoid alert fatigue by reducing company-wide alerts

Precision Targeting
Instant Notification

Instant Notification

Send alerts across multiple channels with one-click to reach your users instantly

Security

Our system exceeds even the most stringent international requirements for security, availability, processing integrity, confidentiality and privacy

Protect your organization’s critical IT operations

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