Case Study
Southern Company
As a leading provider of electricity, Southern Company needed a robust crisis communication system that would allow them to quickly get organized and bring the power back up after an emergency. AlertFind was the answer.
About Southern Company
Southern Company is America’s premier energy company serving the Southeast. The Atlanta-based company has more than 9 million customers, 44,000 megawatts of generating capacity and 1,500 billion cubic feet of combined natural gas consumption and throughput.
The Challenge
Southern Company has always had an excellent track record in restoring power to customers after an incident. However, they faltered when it came to internal communication. As the company grew, they wanted to streamline crisis communication to ensure continued success.
Southern Company needed to be able to both communicate with and collect information from employees during an emergency. The vast number of employees, added to the fact that they were geographically dispersed, presented quite the challenge.
Diane Harris, a business assurance principal with Southern Company said, “With AlertFind, we have revolutionized our employee safety communication. To say we can have direct, two-way communication with all 28,000 employees or with specific teams within two minutes is phenomenal. Now when the power goes dark, we can immediately make sure employees are safe and quickly swing into action.”
The Solution
Southern Company quickly found that AlertFind was the only solution that could help them meet their crisis communication goals. AlertFind allows inbound and outbound communication with Southern Company’s 28,000+ employees. Now, they can immediately respond to a wide variety of crises, maintain and protect business continuity and ensure employee safety. Diane Harris, a business assurance principal with Southern Company said, “With AlertFind, we have revolutionized our employee safety communication. To say we can have direct, two-way communication with all 28,000 employees or with specific teams within two minutes is phenomenal. Now when the power goes dark, we can immediately make sure employees are safe and quickly swing into action.”
You are well on your way toward protecting your staff and organization.
Take the next step toward protecting your organization by learning more about emergency notification systems and the vital role they play in your emergency preparedness plan.