Resources

E-Book: Improving IT Response Times

Get expert tips to help your organization improve your recovery from IT events, increasing efficiency and saving money.

E-Book: Effective IT Alerts

Simplify your job as an IT service desk manager and learn to better protect your organization.

E-Book: Hurricane Preparedness Strategies

Learn expert strategies to protect your employees, operations and sales this hurricane season.

E-Book: Streamlining IT Incident Management

Learn how to gauge the maturity of your IT service desk and improve processes to better serve your organization.

E-Book: Wildfires and Mudslides

Learn how to protect your organization with comprehensive wildfire and mudslide preparedness plans.

E-Book: ITIL Communication Processes

Learn how to improve your organization’s ITIL incident management with better communication processes.

E-Book: Emerging Threats

Prepare your organization for terrorism, cyber attacks and pandemics. Learn how to plan for these emerging threats.

E-Book: M&A IT Strategies

Improve the merger and acquisition process for your organization with strategic IT integration. 

E-Book: Emergency Alert Library

Learn how to bolster your emergency preparedness by easily incorporating pre-written alerts, designated groups, testing plans and more.

E-Book: Flu Prevention Strategies

Help protect your employees and maintain business operations this flu season by following these expert flu prevention tips.

E-Book: IT Alerting System Features

Discover how an IT alerting system can reduce downtime at your organization.

E-Book: Winter Weather Preparedness Tips

Follow the expert tips in our new eBook to create a winter weather preparedness plan for your organization.